Privacy and Policy

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In these terms and conditions, “we” “us” and “our” refers to Martellor Pty Ltd. Your access to and use of all information on this website including purchase of our product/s is provided subject to the following terms and conditions

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In these terms and conditions, “we” “us” and “our” refers to Martellor Pty Ltd. Your access to and use of all information on this website including purchase of our product/s is provided subject to the following terms and conditions

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In these terms and conditions, “we” “us” and “our” refers to Martellor Pty Ltd.

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In these terms and conditions, “we” “us” and “our” refers to Martellor Pty Ltd.

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In these terms and conditions, “we” “us” and “our” refers to Martellor Pty Ltd. Your access to and use of all information on this website including purchase of our product/s is provided subject to the following terms and conditions

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  • In these terms and conditions. “we” “us”
  • In these terms and conditions. “we” “us”
  • In these terms and conditions. “we” “us”
  • In these terms and conditions. “we” “us”

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In these terms and conditions, “we” “us” and “our” refers to cs@ergopouch.com.au

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In these terms and conditions, “we” “us” and “our” refers to Martellor Pty Ltd.

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In these terms and conditions, “we” “us” and “our” refers to Martellor Pty Ltd. Your access to and use of all information on this website including purchase of our product/s is provided subject to the following terms and conditions

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During sale periods, we do not offer returns for change of mind. At this current time, we can't make any changes to your order once it's completed. We kindly request all customers check their details, including address, sizing, colours and contact details. Thank you for your continued support, patience and assistance during this period.

Promotions, Offers & Giveaways

From time to time we may advertise discounts, sales, promotions or release promotion codes that may be used on the site. Promo codes or Sale discounts are valid only for the specified period stated and can only be redeemed in accordance with any special Terms stated for them - such as minimum spend requirements, validity periods and product or sale exclusions. Only one promotion code or sale offer can be used per order. Once an order has been placed for an item on sale or using a promotion code, changes cannot be made to the order. Orders cannot be combined once they have been placed. You should ensure that you read the specific conditions that apply to each promotion. By proceeding to purchase you agree and accept the terms of the applicable promotion(s).

Specific Promotion Terms & Conditions

% Discounts offered via ergoPouch emails

Any promotion code supplied via an email must be entered at checkout. A % discount will apply to full price products only. Excludes already discounted products. Not valid on Gift Vouchers or Sleep Packs. Not available in addition to any other offers.

Outlet Sale - Up to 30% OFF

Selected styles & colours. Prices as marked. Excludes any other offer or discount code. Sale is considered final and products purchased from the Outlet page are not eligible for refunds or exchanges unless faulty. Valid only on the outlet page at ergopouch.com.au

Thank You Email - 15% off your next order.

Valid until 31/08/2020. One time use per customer. Excludes outlet page, discounted items, sleep packs and gift vouchers. Not in conjunction with any other offers or codes.

Facebook Giveaway

This promotion will run between 8pm on Tuesday 9th 2020 and 12pm on Friday 12th June 2020 AEST.
The winner will be picked at random and announced on Facebook in the afternoon of Monday 15th June.

entry method

To enter this competition, entrants must:

  • Like the post related to the competition that ergoPouch have posted on their facebook page.
  • Make sure you are following @ergopouch on facebook
  • Then share a picture of your toddler or preschooler in their ergopouch to the facebook page, with the hashtag #ergopouch

Terms and Conditions of Competition

"ergoPouch" "we" "us" and "our" refers to the promoter Martellor Pty Ltd T/A ergoPouch Australia (ABN 72 144 794 954)
ergoPouch Instagram competition is for customers of ergoPouch only. Employees (and their immediate families) and suppliers of the promoter are
ineligible to enter.

By entering the competition, you give ergoPouch permission to re-post your tagged ergoPouch post to their Instagram and Facebook page
By entering the competition, you have indicated to ergoPouch that you have read and agreed to these terms and conditions.
ergoPouch reserves the right to amend this notice during any promotional period and your entry into the competition following any amendments will
continue to represent your agreement to these terms and conditions. We, therefore, recommend you read the terms and conditions during any promotional period.

The giveaway is open to Australian residents only.
Giveaway prize pack is for ONE winner only, and includes a $50 dollar voucher to be used on www.ergopouch.com.au
There is only ONE prize available to win
All entrants must be 18+
This voucher is not to be used with any other offer.
This competition is in no way endorsed or sponsored by Facebook.
Winner will be announced on ergoPouch's Facebook account and via direct message to the winner
Winner will be chosen at random .

IG Giveaway

This promotion will run between 8pm on Tuesday 16th 2020 and 11.59pm on Friday 19th June 2020 AEST.
The winner will be picked at random and announced on the ergoPouch Instagram in the afternoon of Monday 22nd June.

entry method

To enter this competition, entrants must:

  • Like the post on ergoPouch and or the baby school instagram pages
  • Follow @ergopouch and @sleep_school
  • Tag as many friends as you like - one line per tag

Terms and Conditions of Competition

There is only ONE prize available to win
All entrants must be 18+
The products are not to be used with any other offer.
This competition is in no way endorsed or sponsored by Instagram

Products can not be returned for cash
Products may only be returned if they are deemed faulty in exchange for new products or a voucher for the price of the products.
Winner will be announced on ergoPouch's Instagram account and via direct message to the winner
Winner will be chosen at random

"ergoPouch" "we" "us" and "our" refers to the promoter Martellor Pty Ltd T/A ergoPouch Australia (ABN 72 144 794 954)
ergoPouch Instagram competition is for customers of ergoPouch only. Employees (and their immediate families) and suppliers of the promoter are
ineligible to enter.

By entering the competition, you give ergoPouch permission to re-post your tagged ergoPouch post to their Instagram and Facebook page
By entering the competition, you have indicated to ergoPouch that you have read and agreed to these terms and conditions.
ergoPouch reserves the right to amend this notice during any promotional period and your entry into the competition following any amendments will continue to represent your agreement to these terms and conditions. We, therefore, recommend you read the terms and conditions during any promotional period.

The giveaway is open to Australian residents only.
Giveaway prize pack is for ONE winner which included the following:

The Baby Sleep School pack

1 x The Sleepy Light;

1 x Sleep Guides package. They get all 4 guides

The ergoPouch pack

1 x 2.5 TOG Sleep Suit Bag in Fawn;

1 x Oatmeal Singlet &

1 x Fawn Sheet

Free Room Thermometer

The Free Room Thermometer is included in all of the following:
Current Season Cocoon Swaddle Bags, Jersey Sleeping bags, Sheeting Sleeping Bags, Sleep Suits Bags, Sleep Onesies and OUTLET Cocoon Swaddle Bags,
Jersey Sleeping Bags, Sheeting Sleeping Bags, Sleep Suit Bags and Winter Onesies.

The Free Room Thermometer is not included in any of the following items: Bamboo Stretch Sheets, Arm Warmers, Layers, Pyjamas, Doll Sleeping Bag,
Window Blockout, Matchy Matchy Robe, Joey Trackable Comforter, all Bodywear products, and the Butterfly Cardi.

Baby Care Print Magazine discount code

15% off full-priced Cocoon Swaddle Bags. Valid on first order only. Excludes Cocoon Swaddle Bags in Sleep Packs, Sale Page. Valid 6 September 2019 - 30 August 2020.

Eczema Awareness Month Webinar Attendees

Enjoy 20% off full priced items sitewide by entering your code at the shopping cart. Discount will not apply to already discounted products, Outlet page products, Sleep Packs, Online Gift Vouchers and Bodywear. The code expires on 14.6.20 at 11.59pm

Website terms and conditions

In these terms and conditions, “we” “us” and “our” refers to Martellor Pty Ltd. Your access to and use of all information on this website including purchase of our product/s is provided subject to the following terms and conditions.

We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We, therefore, recommend that each time you access our website you read these terms and conditions.

Our Website Services

  • Our services are provided to adults over the age of eighteen (18) years. By proceeding to purchase through our website, you acknowledge that you are over 18 years of age.
  • All prices are in Australian Dollars (AUD) and are inclusive of GST. We endeavour to ensure that our price list is current. Our price list can be accessed from our home page and we reserve the right to amend our prices at any time. If you have placed an order, we undertake to fulfil your order at the price listed at the time you ordered.

Product Descriptions

  • We strive to ensure that our products are described as accurately as possible on our website, however, we do not warrant that the description is accurate. Where we become aware of any misdescription, we reserve the right to correct any error or omission.
  • Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that product.

Product Orders

  • Our products are for sale to adults over the age of eighteen (18) years. By proceeding to purchase through our website, you acknowledge that you are over 18 years of age.
  • We endeavour to ensure that our product list is current, however, we give no undertaking as to the availability of any product advertised on our website.
  • All prices are in Australian Dollars (AUD) and are inclusive of GST. Our price list can be accessed from our home page and we reserve the right to amend our prices at any time.
  • Packaging and postage is an additional charge, calculated at the time of purchase.
  • When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact and credit card details. We undertake to take due care with this information; however, in providing us with such information, you accept that we are not liable for its misuse due to an error in transmission or virus or malware.
  • We undertake to accept or reject your order within 7 days. If we have not responded to you within 7 days, your offer is deemed to be rejected. We are not required to give reasons for rejecting your offer to purchase however the most likely reason for rejecting your offer will be that we do not currently have that product in stock.
  • Once you have submitted an order, you may not cancel that order even if our acceptance or rejection of your offer is still pending.
  • Delivery of your ordered product/s will be as set out on our website. Title in the goods passes to you when we have received payment. Our terms of payment are set out on the order page.
  • All risk of loss or damage to the goods passes to you when we despatch the goods.
  • Customers outside of Australia with International shipping are restricted to 6 items per order.
  • Delivery timeframes are subject to change. Please vist the Shipping and Returns page for updated information.
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